Melbourne & surrounding suburbs

Dependable NDIS support, built around your everyday life

Serendib Support Services helps NDIS participants across Melbourne live with more independence, choice and confidence — with respectful, reliable support for daily routines, community access, transport and the goals that matter most to you.

Respectful & reliable Goal-focused planning Self- & plan-managed welcome
An NDIS participant and support worker sharing a relaxed conversation at home in Melbourne, reflecting everyday independence and choice
Support that shows up Consistent workers you can rely on
Respectful, person-first support Reliable & on time Goal-focused care Clear communication
What we help with

Everyday support that helps you do more of what you choose

From a hand with daily routines to getting out into the community, our NDIS support workers in Melbourne focus on practical, respectful help that fits your life.

Daily Living Support

Personalised NDIS daily living support in Melbourne, for everyday routines at home — so the day runs smoothly and feels manageable.

Community Access

Confident NDIS community access support to take part in activities, groups and places you enjoy across Melbourne.

Transport Assistance

Reliable NDIS transport assistance in Melbourne, to appointments, activities and errands, with a familiar worker by your side.

Appointment Support

Help to plan, attend and follow up on appointments, so nothing important slips through the cracks.

Meals & Errands

Support with meal preparation, shopping and everyday errands, the way you like things done.

Life Skills Development

Build everyday skills and routines step by step, at a pace that works for you and your goals.

Who we support

Trusted by participants, families and the people who coordinate their care

We work alongside everyone in a participant's circle of support — keeping things organised, respectful and easy to follow.

NDIS participants

Support shaped around your goals, routines and the way you like to do things — with choice and control at the centre.

Families & carers

Dependable, communicative support you can trust, with clear updates and a respectful approach to your loved one.

Support coordinators

A responsive provider that documents clearly, communicates promptly and makes coordinating supports simpler.

Plan managers & nominees

Clear service agreements and tidy paperwork that make plan-managed and self-managed budgets easy to work with.

Why choose Serendib

Support that feels personal, organised and genuinely reliable

We believe good support starts with listening. We take time to understand your routines, your preferences and your goals — then match you with workers who turn up, follow through and treat you with dignity.

  • Consistency you can count on — familiar workers and dependable scheduling, so support feels steady.
  • Built around your goals — we document what matters to you and keep your supports pointed in that direction.
  • Respect, choice and control — you decide how support is delivered, and we listen and adapt.
  • Easy to work with — clear communication, tidy documentation and prompt responses for everyone involved.
  • Culturally aware matching — where possible, we match you with a worker who shares your language or cultural background, if that helps you feel more at home.
A support worker and an NDIS participant collaborating on a daily task at home, reflecting a respectful, trusted working relationship
How support starts

Getting started is simple — three calm steps

No confusing forms or pressure. We make the first steps clear, so you always know what happens next.

1

Get in touch

Make a referral or request a call back. Tell us a little about the participant and the support you're looking for — there's no obligation.

2

Plan together

We talk through goals, routines and preferences, then agree on supports and put a clear service agreement in place.

3

Begin your support

You're matched with workers who suit you, support begins, and we check in regularly to keep things on track.

Map of Melbourne showing Serendib's general support coverage across the metro area, with emphasis on the south-eastern suburbs
Service area

We provide in-home and community support across Melbourne and many surrounding suburbs, with a strong focus on the south-eastern suburbs. Not sure if we cover your area? Just ask — we're happy to check.

Melbourne CBD South-Eastern suburbs focus Surrounding suburbs
Melbourne & surrounds

Local NDIS support across Melbourne and surrounding suburbs

Local support makes a real difference. It means working with people who understand your area, know the nearby services and community opportunities, and can provide support that fits naturally into your daily life and local routine.

Melbourne, Victoria

Supporting self-managed and plan-managed participants across the metropolitan area and nearby suburbs.

What you can rely on

A support partner that's organised, respectful and steady

Reliable

Support that shows up on time, with consistent workers who get to know you.

Goal-focused

Every support is planned around your goals and reviewed as your needs change.

Clear

Plain communication and tidy documentation for participants, families and coordinators.

Respectful

Dignity, choice and control guide every interaction, every visit.

Ready when you are

Let's set up support that fits your life

Make a referral or request a call back, and we'll talk through how Serendib Support Services can help. There's no pressure and no obligation — just a friendly first conversation.